Refund Policy

Simple, automatic refunds — no hoops to jump through

Effective Date: January 1, 2026

3-Day Automatic Refund Automatic

Cancel within 72 hours of your first purchase and your refund is processed automatically. No tickets, no waiting, no questions asked.

1. How It Works

We keep refunds simple. If you cancel your service within 72 hours (3 days) of your initial purchase, the system automatically processes your refund.

1

Cancel Your Service

Go to your billing portal within 72 hours

2

Automatic Processing

System detects it's within 72 hours

3

Money Returned

Refund to original payment method

That's it. No emailing support, no explaining why, no waiting for approval. Cancel within 72 hours = automatic refund.

2. Eligibility

  • New customers within 72 hours of first service activation
  • Services that have not violated our Terms of Service
  • Payment via standard methods (credit card, PayPal, cryptocurrency)

3. After 72 Hours — Case-by-Case

Missed the window? After 72 hours, refunds are reviewed on a case-by-case basis. Open a support ticket in the Billing department, explain your situation, and we'll respond within 12 hours.

We're reasonable people. If there's a legitimate issue, we'll work with you to find a fair solution.

4. What's NOT Eligible

  • Services terminated for Terms of Service violations
  • Automatic renewal payments (cancel before renewal date)
  • Second or subsequent orders (72-hour guarantee is for first order only)
  • Add-on services (dedicated IPs, extra storage, etc.)
  • Orders with promotional discounts exceeding 50%
  • Accounts involved in chargebacks or fraud

5. Refund Processing Times

  • Credit/Debit Cards: 5-10 business days (depends on your bank)
  • PayPal: 3-5 business days
  • Cryptocurrency: 5-7 business days (minus network fees)

6. Chargebacks

Please use our refund system instead of filing a chargeback:

  • Chargebacks incur fees from payment processors
  • Your service will be immediately suspended
  • Your account may be permanently banned
  • We contest all chargebacks with transaction evidence

7. Questions?

Expect a response within 12 hours.