Knowledge Base
Find answers, tutorials, and guides to help you get the most out of your Minecraft server.
Getting Started
New to MineXHost? Start here to set up your first Minecraft server.
Server Management
Learn how to manage, configure, and optimize your server.
Modpacks & Plugins
Install and configure mods, plugins, and modpacks.
Billing & Payments
Manage your account, payments, and subscriptions.
Troubleshooting
Solutions to common problems and error messages.
Security & Protection
Keep your server safe from attacks and unauthorized access.
Frequently Asked Questions
How much RAM do I need for my server?
For vanilla servers, 3-4GB is usually sufficient for small groups. Modded servers need more — use our RAM Calculator for a personalized recommendation.
Can I upgrade my plan later?
Yes! You can upgrade or downgrade your plan anytime through the billing portal. Changes take effect immediately.
Do you support modpacks like ATM9 or RLCraft?
Absolutely! We support all Forge, Fabric, and NeoForge modpacks. Many popular packs can be installed with one click from the panel.
What's your refund policy?
We offer a 3-day money-back guarantee on all plans. See our Refund Policy for full details.
How do I connect to my server?
Copy your server IP from the game panel and paste it into Minecraft's multiplayer menu. Your address looks like play.minexhost.com:PORT
Do you offer DDoS protection?
Yes, all plans include enterprise-grade DDoS protection at no extra cost. Your server is protected 24/7.
Can't find what you need?
Our support team is happy to help with any questions.